Please read our lesson policies and FAQ’s below. Then use our online registration form to get started.
Our Lesson Policies and FAQ’s
Tuition (must be paid in advance of lessons)
30 min. lessons are $135 a month
60 min. lessons are $270 a month
How Lessons are Paid
The initial month will be paid when you first schedule your lessons. If setting up lessons in the store, we will get a credit or debit card number to keep on file, and will automatically charge your card for tuition fees on the 1st of every month. If you register online, you will enter your card and will be charged after we contact you to schedule your lessons. Auto Payments can be cancelled anytime through your student portal.
If you wish to pay in the store, you will be invoiced for your lessons 7 days prior to the due date. A check must be left in our waiting room drop box prior to the 1st, otherwise, your lesson time could be lost. We do not take credit card payments for lessons in the store.
Cancellations and Make-ups
You can use your student portal to cancel lessons anytime 4 hours prior to your lesson to receive a make-up credit. If you do not use the portal you must call the store to cancel your lesson 4 hours prior to your scheduled time in order to receive a make-up credit. Make-up credits last 60 days and you can only have 2 at a time. Missed make-up lesson can not be rescheduled. Student not actively enrolled, late on payments or not yet paid will not receive make-ups for missed lessons.
Vacation and Holidays
If a student knows they will miss a lesson due to vacation, a make-up lesson can be scheduled. Tuition fees for months that have a holiday or a teacher absence will be prorated.
Snow and Ice
Stacy’s will notify students via email or text if lessons are cancelled due to snow or ice and pro-rate the following month’s tuition fees. Also check our website and Facebook page for cancellations. Please do not assume we will cancel lessons when schools are closed.
(Important: If a student cancels a lesson due to weather concerns a make-up lesson will be attempted but is not guaranteed)
Stacy’s is not responsible for supervising students before or after lessons. Young students should not be left alone for extended periods of time. Stacy’s is not responsible for items left in the lesson and waiting rooms.
Media and Advertising
Stacy’s will sometime use pictures or videos of students in advertisements and social media related to store and lesson activities. Stacy’s will never use a students name.
Frequently Asked Questions
Can I pay for my lessons in the store?
We only accept employee assisted in-store payments at the time of registration. Otherwise, you can leave a check in our waiting room drop box after you receive your monthly invoice 7 days prior to the 1st.
What if there are 5 lesson times in a month?
Some months there are five lesson times. This lesson is a free lesson and is not part of our monthly tuition. You will be scheduled to show up at your regular time. Because our tuition is based on a 4 week month this lesson time will not be prorated or rescheduled in months where it falls on a holiday or a teacher absence. We only prorate tuition if you will be receiving less than 4 lessons in any given month.
What if I know I am going to miss some lessons?
That’s ok, just let us know and we can either reschedule them for you, or you can pay our “Per Lesson” fee of $40 for the weeks you are able to come. This will reserve your slot even for the weeks you will miss.
What if my lesson time falls on a holiday?
If your lesson time falls on a holiday, and it is not a 5 week month, we will pro-rate the month for you.
Can I pay per-lesson or come every other week?
Yes. However, the lessons still need to be prepaid by a week and the rate for this is $40 per lesson. You will also not be able to reserve a regular time slot.
Who do I call to cancel or schedule my lesson?
Always, always, always contact the store. You can call us 7 days a week or use your student portal 24 hours a day. Never notify your teacher. If you notify your teacher and they fail to tell us you could lose the ability to schedule a make-up.
Do you give refunds for missed lessons?
Stacy’s does not give refunds for missed lessons.
What if I want to stop lessons?
If you just want to stop for a little while please let us know and we can sometimes put your lessons on hold. If you plan to stop for an extended period of time please try to give us at least 2 weeks notice so we can notify the teacher and make sure you are not billed for the next month.
Our goal at Stacy’s Music Shop, Inc is to provide a fun and comfortable environment for our students to learn and our instructors to teach. Our instructors are independent contractors and only get paid when their students pay. Please understand we have made our policies as fair as we can for both the student and the teacher. If at anytime you feel our policies are hindering you or your student’s ability to learn, please let us know and we will make every effort possible to assure you are happy taking lessons at Stacy’s.